Hi, I'm Kristy May.

Turning complex change into experiences people can understand, adopt, and navigate.

I help organizations turn strategy into action by designing human-centered systems and experiences. My work focuses on shaping the communication, learning environments, and cultural signals that help new ideas take hold.

Case Studies

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Accelerating CoPilot Adoption

Change Enablement  |  AI Adoption  |   Employee Experience
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Building a Scalable AI Ecosystem

Change Enablement  |  Employee Experience  |  Communication Systems
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Streamlining Account Onboarding

Employee Experience  |  Knowledge Management